Frequently Asked Questions
Everything you need to know about your AbayaButh shopping experience.
How do I determine the correct size for my abaya?
Our abayas are typically sized by length in inches (e.g., Size 54 is 54 inches long). We recommend measuring yourself from the highest point of your shoulder down to your heels to find your perfect fit. Detailed size guides are available on each product page.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, hijabs and accessories cannot be returned unless faulty.
How should I care for my AbayaButh garments?
To maintain the quality of the fabric and intricate embellishments, we recommend hand washing in cold water or using a delicate dry clean service. Always iron on a low heat setting on the reverse side.
Can I modify or cancel my order after it has been placed?
We aim to process orders quickly, so changes can only be made within 1 hour of purchase. Please contact our customer service team immediately via email with your order number for any urgent requests.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure express checkout options via PayPal, Apple Pay, and Google Pay.